NEWS

We are now hiring...

Client Relation Manager / Business Development Manager

Business Unit & Location: Birmingham

Reports to: Director and Senior Architect

Approximate Salary: £40,000 - £50,000 

Purpose


The purpose of this role is to take control of our current projects, future projects and processes. The Senior Architect/ Technician candidate is to have a proven previous portfolio of being able to work on projects throughout all RIBA stages and delivering buildings especially around RIBA Stages 4-7. Experience in AutoCAD and Adobe Suites (Photoshop, InDesign) and is a must/essential and Revit/Rhino ability is preferred, but not essential. (Training courses will be available for Revit) We are set for an expansion hiring a Client Relationship Manager / Business Development Manager (whose primary target is to grow the business and bring more work in). Currently at 40 or so projects, this role is needed. In addition to the CRM/BDM role and the SA/ST role we are looking to bring on board a part time office manager and a full time part 1/part 2 assistant. The goal for the senior architect is to be able to run the internal processes, making sure projects are completed on time, to budget, conducting performance reviews of themselves and other staff members and to become an integral member of the team. The aspiration is for the senior architect/senior technician to become an equity partner in the company, after proving they can deliver on the expectations of the position. This is to be reviewed after the first year and subject to delivering on targets established at the beginning, to be honored. The job holder is expected to consistently provide excellent customer service to both new and old clients, as well as clearly communicate client requirements and goals within the business. Once a new client is signed/close to signature, they will work with the senior architect/director to address project brief requirements and get them over the line. It is essential for the Senior Architect/Senior Technician to be charismatic, friendly, bubbly and above all passionate about architecture. We are building the dream team here of enthusiastic employees/partners.




Role Primary Accountabilities and Deliverables


Controlling current workload volumes and delivering on projects, including: • Not expected to bring work in or clients/ however should the opportunity arise, loyalty or some clients would be honoured with small commission and recognition. • They will have full industry knowledge and experience, delivering projects throughout the RIBA Stages • Being able to manage projects efficiently and effectively, delegating and distributing projects to the right team member below them. • They will know of quality management systems to ensure the quality of work never suffers. • Continuous Improvement – Identifying and presenting initiatives to improve the customer experience and or reduce costs. • They will review timesheets and inefficiencies, recommending improvements and ways to make further money within. • Be Adobe and AutoCAD proficient. • Know BIM processes and standards, being able to deliver. • Knowledge and proficiency in Revit is preferred but not essential. • Knowledge and proficiency in Revit is preferred but not essential. • Being able to conduct Contract Administration role is essential. • Being able to conduct Principle Designer role is essential. • Having a car is essential. • Identifying client issues and concerns ensuring that they are resolved within an efficient manner and communicating them to the appropriate internal personnel. • To adhere to all Security, Health & Safety and housekeeping policies and processes.




General: Accountabilities and Deliverables


Attending client meetings nationally as required. • Attending networking events around the country if they would like too. • Providing full documentation of the content and all action points agreed within both internal and client meetings, communicating them to the relevant personnel and ensuring that they are fully completed within the agreed timeframes. • Being a good communicator, making sure team is aware of deadlines and if things go wrong. • Providing a point of escalation for client concerns. • Seeks methods of enhancing client communication through the development and implementation of strategies that streamline processes. • Attendance and comments on monthly/fortnightly internal meetings




Company Incentives


• Willing to consider cycle to work scheme • Equipment, software’s provided. • Software / specialist training negotiable • Parking on site • Networking opportunities and events





Senior Architect ARB+RIBA / Senior Technician MCIAT

Business Unit & Location: Birmingham

Reports to: Director and Client Relationship Manager/ Business Development Manager

Approximate Salary: £40,000 - £50,000 

Purpose


The purpose of this role is to take control of our current projects, future projects and processes. The Senior Architect/ Technician candidate is to have a proven previous portfolio of being able to work on projects throughout all RIBA stages and delivering buildings especially around RIBA Stages 4-7. Experience in AutoCAD and Adobe Suites (Photoshop, InDesign) and is a must/essential and Revit/Rhino ability is preferred, but not essential. (Training courses will be available for Revit) We are set for an expansion hiring a Client Relationship Manager / Business Development Manager (whose primary target is to grow the business and bring more work in). Currently at 40 or so projects, this role is needed. In addition to the CRM/BDM role and the SA/ST role we are looking to bring on board a part time office manager and a full time part 1/part 2 assistant. The goal for the senior architect is to be able to run the internal processes, making sure projects are completed on time, to budget, conducting performance reviews of themselves and other staff members and to become an integral member of the team. The aspiration is for the senior architect/senior technician to become an equity partner in the company, after proving they can deliver on the expectations of the position. This is to be reviewed after the first year and subject to delivering on targets established at the beginning, to be honored. The job holder is expected to consistently provide excellent customer service to both new and old clients, as well as clearly communicate client requirements and goals within the business. Once a new client is signed/close to signature, they will work with the senior architect/director to address project brief requirements and get them over the line. It is essential for the Senior Architect/Senior Technician to be charismatic, friendly, bubbly and above all passionate about architecture. We are building the dream team here of enthusiastic employees/partners.




Role Primary Accountabilities and Deliverables


Controlling current workload volumes and delivering on projects, including: • Not expected to bring work in or clients/ however should the opportunity arise, loyalty or some clients would be honoured with small commission and recognition. • They will have full industry knowledge and experience, delivering projects throughout the RIBA Stages • Being able to manage projects efficiently and effectively, delegating and distributing projects to the right team member below them. • They will know of quality management systems to ensure the quality of work never suffers. • Continuous Improvement – Identifying and presenting initiatives to improve the customer experience and or reduce costs. • They will review timesheets and inefficiencies, recommending improvements and ways to make further money within. • Be Adobe and AutoCAD proficient. • Know BIM processes and standards, being able to deliver. • Knowledge and proficiency in Revit is preferred but not essential. • Knowledge and proficiency in Revit is preferred but not essential. • Being able to conduct Contract Administration role is essential. • Being able to conduct Principle Designer role is essential. • Having a car is essential. • Identifying client issues and concerns ensuring that they are resolved within an efficient manner and communicating them to the appropriate internal personnel. • To adhere to all Security, Health & Safety and housekeeping policies and processes.




General: Accountabilities and Deliverables


Attending client meetings nationally as required. • Attending networking events around the country if they would like too. • Providing full documentation of the content and all action points agreed within both internal and client meetings, communicating them to the relevant personnel and ensuring that they are fully completed within the agreed timeframes. • Being a good communicator, making sure team is aware of deadlines and if things go wrong. • Providing a point of escalation for client concerns. • Seeks methods of enhancing client communication through the development and implementation of strategies that streamline processes. • Attendance and comments on monthly/fortnightly internal meetings




Company Incentives


• Willing to consider cycle to work scheme • Equipment, software’s provided. • Software / specialist training negotiable • Parking on site • Networking opportunities and events





  • Facebook
  • Instagram
  • LinkedIn
  • Twitter